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Retail Salespersons

	Median Wage (USD, 2024)	Projected Job Openings (2023-2033)	Projected Growth (2023-2033)
National Statistics	$34,580	552500	0.1%
State Statistics	-	-	-
City Statistics	-	-	-

Statistics

National

State

City

State

City

$34,580

Median Wage (USD, 2023)

552500

Projected Job Openings (2023-2033)

0.1%

Projected Growth (2023-2033)

Sell merchandise, such as furniture, motor vehicles, appliances, or apparel to consumers.

Experience Requirements Overview

Job Zone Two: Some Preparation Needed
Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
These occupations usually require a high school diploma.
Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.

Education, Training and Experience

Required Level of Education: High School Diploma - or the equivalent (for example, GED)

Related Work Experience: N.A.

On-Site or In-Plant Training: Over 1 month, up to and including 3 months

On-the-Job Training: Over 1 month, up to and including 3 months

Detailed Work Activities

Gather customer or product information to determine customer needs.
Greet customers, patrons, or visitors.
Reconcile records of sales or other financial transactions.
Review laws or regulations to maintain professional knowledge.
Calculate costs of goods or services.
Process sales or other transactions.
Maintain records of sales or other business transactions.
Monitor work areas to provide security.
Recommend products or services to customers.
Answer customer questions about goods or services.
Explain technical product or service information to customers.
Advise customers on the use of products or services.
Set up merchandise displays.
Prepare sales or other contracts.
Prepare sales or other contracts.
Demonstrate products to consumers.
Clean work areas.
Process sales or other transactions.
Package materials or products.
Assist customers with product selection.
Purchase stocks of merchandise or supplies.
Monitor inventories of products or materials.
Set up merchandise displays.
Sell products or services.
Arrange delivery of goods or services.
Estimate costs or terms of sales.
Estimate costs or terms of sales.
Estimate costs or terms of sales.
Arrange services or reservations for patrons.

Work Values

Achievement

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Working Conditions

Recognition

Relationships

Support

Independence

Tasks

Greet customers and ascertain what each customer wants or needs.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Compute sales prices, total purchases, and receive and process cash or credit payment.
Prepare merchandise for purchase or rental.
Answer questions regarding the store and its merchandise.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Demonstrate use or operation of merchandise.
Describe merchandise and explain use, operation, and care of merchandise to customers.
Ticket, arrange, and display merchandise to promote sales.
Inventory stock and requisition new stock.
Exchange merchandise for customers and accept returns.
Watch for and recognize security risks and thefts and know how to prevent or handle these situations.
Place special orders or call other stores to find desired items.
Clean shelves, counters, and tables.
Maintain records related to sales.
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Prepare sales slips or sales contracts.
Estimate and quote trade-in allowances.
Bag or package purchases and wrap gifts.
Help customers try on or fit merchandise.
Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
Estimate quantity and cost of merchandise required, such as paint or floor covering.
Rent merchandise to customers.
Estimate cost of repair or alteration of merchandise.

Work Styles

Achievement/Effort

Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.

Persistence

Initiative

Leadership

Cooperation

Concern for Others

Social Orientation

Self-Control

Stress Tolerance

Adaptability/Flexibility

Dependability

Attention to Detail

Integrity

Independence

Innovation

Analytical Thinking

Data Source: This page includes information from the O*NET 30.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. This page includes Employment Projections program, Occupational Employment and Wage Statistics program, U.S. Bureau of Labor Statistics.

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