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First-Line Supervisors of Non-Retail Sales Workers

	Median Wage (USD, 2024)	Projected Job Openings (2023-2033)	Projected Growth (2023-2033)
National Statistics	$84,130	28200	1.2%
State Statistics	-	-	-
City Statistics	-	-	-

Statistics

National

State

City

State

City

$84,130

Median Wage (USD, 2023)

28200

Projected Job Openings (2023-2033)

1.2%

Projected Growth (2023-2033)

Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.

Experience Requirements Overview

Job Zone Four: Considerable Preparation Needed
A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
Most of these occupations require a four-year bachelor's degree, but some do not.
Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.

Education, Training and Experience

Required Level of Education: Bachelor's Degree

Related Work Experience: Over 6 years, up to and including 8 years

On-Site or In-Plant Training: Over 6 months, up to and including 1 year

On-the-Job Training: Over 3 months, up to and including 6 months

Detailed Work Activities

Monitor sales activities.
Supervise sales or support personnel.
Explain technical product or service information to customers.
Answer customer questions about goods or services.
Monitor sales activities.
Supervise sales or support personnel.
Train sales personnel.
Develop marketing plans or strategies.
Provide information to coworkers.
Exchange information with colleagues.
Assign duties or work schedules to employees.
Discuss design or technical features of products or services with technical personnel.
Prepare financial documents, reports, or budgets.
Establish operational policies.
Examine condition of property or products.
Analyze market conditions or trends.
Gather customer or product information to determine customer needs.
Contact current or potential customers to promote products or services.
Maintain records of sales or other business transactions.
Coordinate sales campaigns.
Prepare sales or other contracts.
Purchase stocks of merchandise or supplies.
Monitor inventories of products or materials.
Examine condition of property or products.

Work Values

Achievement

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Working Conditions

Recognition

Relationships

Support

Independence

Tasks

Monitor sales staff performance to ensure that goals are met.
Provide staff with assistance in performing difficult or complicated duties.
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services.
Listen to and resolve customer complaints regarding services, products, or personnel.
Keep records pertaining to purchases, sales, and requisitions.
Hire, train, and evaluate personnel.
Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
Plan and prepare work schedules, and assign employees to specific duties.
Attend company meetings to exchange product information and coordinate work activities with other departments.
Visit retailers and sales representatives to promote products and gather information.
Formulate pricing policies on merchandise according to profitability requirements.
Prepare sales and inventory reports for management and budget departments.
Examine products purchased for resale or received for storage to determine product condition.
Examine merchandise to ensure correct pricing and display, and that it functions as advertised.
Analyze details of sales territories to assess their growth potential and to set quotas.
Inventory stock and reorder when inventories drop to specified levels.
Coordinate sales promotion activities, such as preparing merchandise displays and advertising copy.
Prepare rental or lease agreements, specifying charges and payment procedures for use of machinery, tools, or other items.

Work Styles

Achievement/Effort

Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.

Persistence

Initiative

Leadership

Cooperation

Concern for Others

Social Orientation

Self-Control

Stress Tolerance

Adaptability/Flexibility

Dependability

Attention to Detail

Integrity

Independence

Innovation

Analytical Thinking

Data Source: This page includes information from the O*NET 30.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. This page includes Employment Projections program, Occupational Employment and Wage Statistics program, U.S. Bureau of Labor Statistics.

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