Occupation: 41-2020

Counter and Rental Clerks

Statistics
National
State
City
State
City
$38,540
Median Wage (USD, 2023)
46100
Projected Job Openings (2023-2033)
4.2%
Projected Growth (2023-2033)
Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute cost, and accept payment.

Experience Requirements Overview

  • Job Zone Two: Some Preparation Needed
  • Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
  • These occupations usually require a high school diploma.
  • Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.

Education, Training and Experience

Required Level of Education: High School Diploma - or the equivalent (for example, GED)

Related Work Experience: N.A.

On-Site or In-Plant Training: Up to and including 1 month

On-the-Job Training: Anything beyond short demonstration, up to and including 1 month

Detailed Work Activities

  • Calculate costs of goods or services.
  • Process sales or other transactions.
  • Set up merchandise displays.
  • Advise customers on the use of products or services.
  • Recommend products or services to customers.

Work Values

Achievement

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Working Conditions

Recognition

Relationships

Support

Independence

Tasks

  • Compute charges for merchandise or services and receive payments.
  • Receive orders for services, such as rentals, repairs, dry cleaning, and storage.
  • Explain rental fees, policies, and procedures.
  • Provide information about rental items, such as availability, operation, or description.
  • Advise customers on use and care of merchandise.

Work Styles

Achievement/Effort

Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.

Persistence

Initiative

Leadership

Cooperation

Concern for Others

Social Orientation

Self-Control

Stress Tolerance

Adaptability/Flexibility

Dependability

Attention to Detail

Integrity

Independence

Innovation

Analytical Thinking

Data Source: This page includes information from the O*NET 30.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. This page includes Employment Projections program, Occupational Employment and Wage Statistics program, U.S. Bureau of Labor Statistics.