Home / Career Explorer / Office and Administrative

Tellers

	Median Wage (USD, 2024)	Projected Job Openings (2023-2033)	Projected Growth (2023-2033)
National Statistics	$39,340	27300	-14.7%
State Statistics	-	-	-
City Statistics	-	-	-

Statistics

National

State

City

State

City

$39,340

Median Wage (USD, 2023)

27300

Projected Job Openings (2023-2033)

-14.7%

Projected Growth (2023-2033)

Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.

Experience Requirements Overview

Job Zone Two: Some Preparation Needed
Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
These occupations usually require a high school diploma.
Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.

Education, Training and Experience

Required Level of Education: High School Diploma - or the equivalent (for example, GED)

Related Work Experience: N.A.

On-Site or In-Plant Training: Up to and including 1 month

On-the-Job Training: Anything beyond short demonstration, up to and including 1 month

Detailed Work Activities

Answer telephones to direct calls or provide information.
Answer customer questions about goods or services.
Calculate financial data.
Verify accuracy of financial or transactional data.
Execute sales or other financial transactions.
Verify accuracy of financial or transactional data.
Collect deposits, payments or fees.
Verify accuracy of financial or transactional data.
Enter information into databases or software programs.
Prepare cash for deposit or disbursement.
Verify accuracy of financial or transactional data.
Verify accuracy of financial or transactional data.
Execute sales or other financial transactions.
Prepare cash for deposit or disbursement.
Execute sales or other financial transactions.
Verify accuracy of financial or transactional data.
Collect deposits, payments or fees.
Respond to customer problems or complaints.
Sell products or services.
Type documents.
Verify accuracy of financial or transactional data.
Order materials, supplies, or equipment.
File documents or records.
Collect deposits, payments or fees.
Maintain financial or account records.
Verify accuracy of financial or transactional data.
Prepare cash for deposit or disbursement.
Order materials, supplies, or equipment.
Calculate financial data.
Obtain personal or financial information about customers or applicants.
Prepare business correspondence.
Issue documentation or identification to customers or employees.
Send information, materials or documentation.
Execute sales or other financial transactions.
Calculate costs of goods or services.
Explain regulations, policies, or procedures.
Interpret financial information for others.

Work Values

Achievement

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Working Conditions

Recognition

Relationships

Support

Independence

Tasks

Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.
Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
Monitor bank vaults to ensure cash balances are correct.
Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents.
Resolve problems or discrepancies concerning customers' accounts.
Prepare and verify cashier's checks.
Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
Answer telephones and assist customers with their questions.
Identify transaction mistakes when debits and credits do not balance.
Carry out special services for customers, such as ordering bank cards and checks.
Sort and file deposit slips and checks.
Receive and count daily inventories of cash, drafts, and travelers' checks.
Order a supply of cash to meet daily needs.
Arrange monies received in cash boxes and coin dispensers according to denomination.
Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.
Explain, promote, or sell products or services, such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
Count, verify, and post armored car deposits.
Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.
Perform clerical tasks, such as typing, filing, and microfilm photography.
Compute financial fees, interest, and service charges.
Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.
Process and maintain records of customer loans.
Quote unit exchange rates, following daily international rate sheets or computer displays.
Issue checks to bond owners in settlement of transactions.
Inform customers about foreign currency regulations and compute transaction fees for currency exchanges.

Work Styles

Persistence

Job requires persistence in the face of obstacles.

Achievement/Effort

Initiative

Leadership

Cooperation

Concern for Others

Social Orientation

Self-Control

Stress Tolerance

Adaptability/Flexibility

Dependability

Attention to Detail

Integrity

Independence

Innovation

Analytical Thinking

Data Source: This page includes information from the O*NET 30.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. This page includes Employment Projections program, Occupational Employment and Wage Statistics program, U.S. Bureau of Labor Statistics.

Session has been expired