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Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

	Median Wage (USD, 2024)	Projected Job Openings (2023-2033)	Projected Growth (2023-2033)
National Statistics	$46,290	214400	-0.3%
State Statistics	-	-	-
City Statistics	-	-	-

Statistics

National

State

City

State

City

$46,290

Median Wage (USD, 2023)

214400

Projected Job Openings (2023-2033)

-0.3%

Projected Growth (2023-2033)

Perform routine administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.

Experience Requirements Overview

Job Zone Two: Some Preparation Needed
Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
These occupations usually require a high school diploma.
Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.

Education, Training and Experience

Required Level of Education: High School Diploma - or the equivalent (for example, GED)

Related Work Experience: Over 1 year, up to and including 2 years

On-Site or In-Plant Training: Up to and including 1 month

On-the-Job Training: Anything beyond short demonstration, up to and including 1 month

Detailed Work Activities

Operate computers or computerized equipment.
Enter information into databases or software programs.
Select resources needed to accomplish tasks.
Record personnel information.
Operate office equipment.
Report maintenance or equipment problems to appropriate personnel.
Record information from meetings or other formal proceedings.
Issue documentation or identification to customers or employees.
Distribute materials to employees or customers.
Execute sales or other financial transactions.
Execute sales or other financial transactions.
Collect deposits, payments or fees.
Coordinate operational activities.
Develop computer or online applications.
Train personnel.
Prepare informational or reference materials.
Answer telephones to direct calls or provide information.
Discuss account status or activity with customers or patrons.
Refer customers to appropriate personnel.
Greet customers, patrons, or visitors.
Compile data or documentation.
Route mail to correct destinations.
Distribute incoming mail.
Prepare documentation for contracts, transactions, or regulatory compliance.
Operate office equipment.
Proofread documents, records, or other files to ensure accuracy.
Maintain current knowledge related to work activities.
Schedule appointments.
Schedule appointments.
Manage clerical or administrative activities.
Send information, materials or documentation.
Distribute materials to employees or customers.
Order materials, supplies, or equipment.
Search files, databases or reference materials to obtain needed information.
Order materials, supplies, or equipment.
Execute sales or other financial transactions.
Send information, materials or documentation.
Develop organizational policies or programs.
Prepare employee work schedules.
Schedule operational activities.
Make travel, accommodations, or entertainment arrangements for others.
Operate communications equipment or systems.
Supervise clerical or administrative personnel.

Work Values

Achievement

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Working Conditions

Recognition

Relationships

Support

Independence

Tasks

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Create, maintain, and enter information into databases.
Use computers for various applications, such as database management or word processing.
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
Schedule and confirm appointments for clients, customers, or supervisors.
Maintain scheduling and event calendars.
Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
Complete forms in accordance with company procedures.
Locate and attach appropriate files to incoming correspondence requiring replies.
Conduct searches to find needed information, using such sources as the Internet.
Open, read, route, and distribute incoming mail or other materials and answer routine letters.
Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
Make copies of correspondence or other printed material.
Learn to operate new office technologies as they are developed and implemented.
Train and assist staff with computer usage.
Order and dispense supplies.
Prepare conference or event materials, such as flyers or invitations.
Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
Establish work procedures or schedules and keep track of the daily work of clerical staff.
Provide services to customers, such as order placement or account information.
Prepare and mail checks.
Arrange conference, meeting, or travel reservations for office personnel.
Supervise other clerical staff and provide training and orientation to new staff.
Manage projects or contribute to committee or team work.
Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.
Mail newsletters, promotional material, or other information.
Develop or maintain internal or external company Web sites.

Work Styles

Achievement/Effort

Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.

Persistence

Initiative

Leadership

Cooperation

Concern for Others

Social Orientation

Self-Control

Stress Tolerance

Adaptability/Flexibility

Dependability

Attention to Detail

Integrity

Independence

Innovation

Analytical Thinking

Data Source: This page includes information from the O*NET 30.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. This page includes Employment Projections program, Occupational Employment and Wage Statistics program, U.S. Bureau of Labor Statistics.

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