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Postal Service Clerks

	Median Wage (USD, 2024)	Projected Job Openings (2024-2034)	Projected Growth (2024-2034)
National Statistics	$61630	6100	-3.5%
State Statistics	-	-	-
City Statistics	-	-	-

Statistics

National

State

City

State

City

$61630

Median Wage (USD, 2024)

6100

Projected Job Openings (2024-2034)

-3.5%

Projected Growth (2024-2034)

Perform any combination of tasks in a United States Postal Service (USPS) post office, such as receive letters and parcels; sell postage and revenue stamps, postal cards, and stamped envelopes; fill out and sell money orders; place mail in pigeon holes of mail rack or in bags; and examine mail for correct postage. Includes postal service clerks employed by USPS contractors.

Experience Requirements Overview

Job Zone 1-2: Very Little to Some Preparation Needed
Some occupations may need little or no previous experience; others require several months to a year of experience. For example, landscaping and groundskeeping workers might require very little training or previous experience, while agricultural equipment operators can benefit from on-the job training.
Usually requires a high school diploma or GED, though some occupations may not.
Ranges from a few days to one year of on-the-job training.

Education, Training and Experience

Related Work Experience: N.A.

Required Level of Education: High School Diploma - or the equivalent (for example, GED)

On-Site or In-Plant Training: Up to and including 1 month

On-the-Job Training: Anything beyond short demonstration, up to and including 1 month

Detailed Work Activities

Maintain financial or account records.
Weigh parcels to determine shipping costs.
Calculate shipping costs.
Obtain written authorization to perform activities.
Arrange insurance coverage.
Prepare outgoing mail.
Sell products or services.
Collect deposits, payments or fees.
Verify shipping documentation.
Explain regulations, policies, or procedures.
Prepare documentation for contracts, transactions, or regulatory compliance.
Assist individuals with paperwork.
Sort mail.
Execute sales or other financial transactions.
Store items.
Refer customers to appropriate personnel.
Respond to customer problems or complaints.
Receive shipments.
Load materials or equipment.
Deliver items.
Order materials, supplies, or equipment.

Work Values

Achievement

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Working Conditions

Recognition

Relationships

Support

Independence

Tasks

Weigh letters and parcels, compute mailing costs based on type, weight, and destination, and affix correct postage.
Check mail to ensure correct postage and that packages and letters are in proper condition for mailing.
Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.
Obtain signatures from recipients of registered or special delivery mail.
Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.
Transport mail from one work station to another.
Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.
Keep money drawers in order, and record and balance daily transactions.
Register, certify, and insure letters and parcels.
Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.
Receive letters and parcels, and place mail into bags.
Put undelivered parcels away, retrieve them when customers come to claim them, and complete any related documentation.
Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation.
Provide assistance to the public in complying with federal regulations of Postal Service and other federal agencies.
Rent post office boxes to customers.
Provide customers with assistance in filing claims for mail theft, or lost or damaged mail.
Feed mail into postage canceling devices or hand stamp mail to cancel postage.
Cash money orders.
Order retail items and other supplies for office use.

Work Styles

Innovation

A tendency to be inventive, to be imaginative, and to adopt new perspectives on ways to accomplish work.

Achievement Orientation

Intellectual Curiosity

Tolerance for Ambiguity

Initiative

Adaptability

Self-Confidence

Perseverance

Leadership Orientation

Humility

Sincerity

Empathy

Cooperation

Optimism

Social Orientation

Cautiousness

Attention to Detail

Dependability

Integrity

Stress Tolerance

Self-Control

Data Source: This page includes information from the O*NET 30.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. This page includes Employment Projections program, Occupational Employment and Wage Statistics program, U.S. Bureau of Labor Statistics.

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