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Medical Secretaries and Administrative Assistants

	Median Wage (USD, 2024)	Projected Job Openings (2023-2033)	Projected Growth (2023-2033)
National Statistics	$44,640	82400	5.4%
State Statistics	-	-	-
City Statistics	-	-	-

Statistics

National

State

City

State

City

$44,640

Median Wage (USD, 2023)

82400

Projected Job Openings (2023-2033)

5.4%

Projected Growth (2023-2033)

Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.

Experience Requirements Overview

Job Zone Two: Some Preparation Needed
Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
These occupations usually require a high school diploma.
Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.

Education, Training and Experience

Required Level of Education: High School Diploma - or the equivalent (for example, GED)

Related Work Experience: Over 1 year, up to and including 2 years

On-Site or In-Plant Training: Up to and including 1 month

On-the-Job Training: Anything beyond short demonstration, up to and including 1 month

Detailed Work Activities

Schedule appointments.
Schedule appointments.
Compile data or documentation.
Maintain medical records.
Answer telephones to direct calls or provide information.
Relay information between personnel.
Refer customers to appropriate personnel.
Greet customers, patrons, or visitors.
Interview employees, customers, or others to collect information.
Maintain medical records.
Operate office equipment.
Operate computers or computerized equipment.
Send information, materials or documentation.
Order materials, supplies, or equipment.
Transcribe spoken or written information.
Maintain medical records.
Maintain financial or account records.
Send information, materials or documentation.
Collect deposits, payments or fees.
Prepare documentation for contracts, transactions, or regulatory compliance.
Prepare business correspondence.

Work Values

Achievement

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Working Conditions

Recognition

Relationships

Support

Independence

Tasks

Answer telephones and direct calls to appropriate staff.
Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
Complete insurance or other claim forms.
Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
Transmit correspondence or medical records by mail, e-mail, or fax.
Maintain medical records, technical library, or correspondence files.
Receive and route messages or documents, such as laboratory results, to appropriate staff.
Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.
Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders.
Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings.

Work Styles

Achievement/Effort

Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.

Persistence

Initiative

Leadership

Cooperation

Concern for Others

Social Orientation

Self-Control

Stress Tolerance

Adaptability/Flexibility

Dependability

Attention to Detail

Integrity

Independence

Innovation

Analytical Thinking

Data Source: This page includes information from the O*NET 30.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. This page includes Employment Projections program, Occupational Employment and Wage Statistics program, U.S. Bureau of Labor Statistics.

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