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Social and Community Service Managers

	Median Wage (USD, 2024)	Projected Job Openings (2023-2033)	Projected Growth (2023-2033)
National Statistics	$78,240	17800	8.2%
State Statistics	-	-	-
City Statistics	-	-	-

Statistics

National

State

City

State

City

$78,240

Median Wage (USD, 2023)

17800

Projected Job Openings (2023-2033)

8.2%

Projected Growth (2023-2033)

Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.

Experience Requirements Overview

Job Zone Four: Considerable Preparation Needed
A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
Most of these occupations require a four-year bachelor's degree, but some do not.
Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.

Education, Training and Experience

Required Level of Education: Bachelor's Degree

Related Work Experience: Over 4 years, up to and including 6 years

On-Site or In-Plant Training: Over 1 month, up to and including 3 months

On-the-Job Training: Over 6 months, up to and including 1 year

Detailed Work Activities

Establish interpersonal business relationships to facilitate work activities.
Prepare financial documents, reports, or budgets.
Maintain operational records.
Supervise employees.
Monitor performance of organizational members or partners.
Develop operating strategies, plans, or procedures.
Direct administrative or support services.
Develop organizational policies or programs.
Analyze market research data.
Promote products, services, or programs.
Interview employees, customers, or others to collect information.
Hire personnel.
Recruit personnel.
Represent the organization in external relations.
Prepare operational budgets.
Analyze impact of legal or regulatory changes.
Advise others on legal or regulatory compliance matters.
Coordinate special events or programs.
Conduct opinion surveys or needs assessments.
Resolve customer complaints or problems.
Evaluate training programs, instructors, or materials.
Manage human resources activities.

Work Values

Achievement

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Working Conditions

Recognition

Relationships

Support

Independence

Tasks

Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
Direct activities of professional and technical staff members and volunteers.
Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.
Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.
Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.
Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.
Recruit, interview, and hire or sign up volunteers and staff.
Research and analyze member or community needs to determine program directions and goals.
Implement and evaluate staff, volunteer, or community training programs.
Act as consultants to agency staff and other community programs regarding the interpretation of program-related federal, state, and county regulations and policies.
Speak to community groups to explain and interpret agency purposes, programs, and policies.
Analyze proposed legislation, regulations, or rule changes to determine how agency services could be impacted.
Plan and administer budgets for programs, equipment, and support services.
Represent organizations in relations with governmental and media institutions.
Direct fundraising activities and the preparation of public relations materials.

Work Styles

Achievement/Effort

Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.

Persistence

Initiative

Leadership

Cooperation

Concern for Others

Social Orientation

Self-Control

Stress Tolerance

Adaptability/Flexibility

Dependability

Attention to Detail

Integrity

Independence

Innovation

Analytical Thinking

Data Source: This page includes information from the O*NET 30.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. This page includes Employment Projections program, Occupational Employment and Wage Statistics program, U.S. Bureau of Labor Statistics.

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