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| Median Wage (USD, 2024) | Projected Job Openings (2023-2033) | Projected Growth (2023-2033) | |
|---|---|---|---|
| National Statistics | $85,580 | 700 | 5.1% |
| State Statistics | - | - | - |
| City Statistics | - | - | - |
Experience Requirements Overview
- Job Zone Two: Some Preparation Needed
- Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
- These occupations usually require a high school diploma.
- Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Education, Training and Experience
Required Level of Education: High School Diploma - or the equivalent (for example, GED)
Related Work Experience: Over 2 years, up to and including 4 years
On-Site or In-Plant Training: Over 1 month, up to and including 3 months
On-the-Job Training: Anything beyond short demonstration, up to and including 1 month
Detailed Work Activities
- Promote products, services, or programs.
- Resolve customer complaints or problems.
- Enforce rules or regulations.
- Coordinate enforcement of laws or regulations.
- Maintain knowledge of current developments in area of expertise.
Work Values
Achievement
Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Working Conditions
Recognition
Relationships
Support
Independence
Tasks
- Resolve customer complaints regarding problems, such as payout errors.
- Remove suspected cheaters, such as card counters or other players who may have systems that shift the odds of winning to their favor.
- Track supplies of money to tables and perform any required paperwork.
- Explain and interpret house rules, such as game rules or betting limits.
- Prepare work schedules and station arrangements and keep attendance records.
- Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks and locating substitute employees as necessary.
- Maintain familiarity with all games used at a facility, as well as strategies or tricks employed in those games.
- Train new workers or evaluate their performance.
- Market or promote the casino to bring in business.
- Interview and hire workers.
- Direct the distribution of complimentary hotel rooms, meals, or other discounts or free items given to players, based on their length of play and betting totals.
- Establish policies on issues, such as the type of gambling offered and the odds, the extension of credit, or the serving of food and beverages.
- Circulate among gaming tables to ensure that operations are conducted properly, that dealers follow house rules, or that players are not cheating.
- Set and maintain a bank and table limit for each game.
- Direct the compilation of summary sheets that show wager amounts and payoffs for races or events.
- Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.
- Record, collect, or pay off bets, issuing receipts as necessary.
- Notify board attendants of table vacancies so that waiting patrons can play.
- Monitor credit extended to players.
Work Styles
Achievement/Effort
Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
Persistence
Initiative
Leadership
Cooperation
Concern for Others
Social Orientation
Self-Control
Stress Tolerance
Adaptability/Flexibility
Dependability
Attention to Detail
Integrity
Independence
Innovation
Analytical Thinking
Data Source: This page includes information from the O*NET 30.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. This page includes Employment Projections program, Occupational Employment and Wage Statistics program, U.S. Bureau of Labor Statistics.