Experience Requirements Overview

  • Job Zone Four: Considerable Preparation Needed
  • A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
  • Most of these occupations require a four-year bachelor's degree, but some do not.
  • Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.

Education, Training and Experience

Required Level of Education: Bachelor's Degree

Related Work Experience: Over 2 years, up to and including 4 years

On-Site or In-Plant Training: N.A.

On-the-Job Training: Anything beyond short demonstration, up to and including 1 month

Detailed Work Activities

  • Modify software programs to improve performance.
  • Create electronic data backup to prevent loss of information.
  • Resolve computer software problems.
  • Update website content.
  • Monitor the security of digital information.

Work Values

Achievement

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Working Conditions

Recognition

Relationships

Support

Independence

Tasks

  • Monitor systems for intrusions or denial of service attacks, and report security breaches to appropriate personnel.
  • Identify or document backup or recovery plans.
  • Back up or modify applications and related data to provide for disaster recovery.
  • Correct testing-identified problems, or recommend actions for their resolution.
  • Identify, standardize, and communicate levels of access and security.
  • Determine sources of Web page or server problems, and take action to correct such problems.
  • Implement updates, upgrades, and patches in a timely manner to limit loss of service.
  • Implement Web site security measures, such as firewalls or message encryption.
  • Collaborate with development teams to discuss, analyze, or resolve usability issues.
  • Test issues such as system integration, performance, and system security on a regular schedule or after any major program modifications.
  • Perform user testing or usage analyses to determine Web sites' effectiveness or usability.
  • Document application and Web site changes or change procedures.
  • Track, compile, and analyze Web site usage data.
  • Test backup or recovery plans regularly and resolve any problems.
  • Recommend Web site improvements, and develop budgets to support recommendations.
  • Review or update Web page content or links in a timely manner, using appropriate tools.
  • Install or configure Web server software or hardware to ensure that directory structure is well-defined, logical, and secure, and that files are named properly.
  • Gather, analyze, or document user feedback to locate or resolve sources of problems.
  • Set up or maintain monitoring tools on Web servers or Web sites.
  • Monitor Web developments through continuing education, reading, or participation in professional conferences, workshops, or groups.
  • Develop or document style guidelines for Web site content.
  • Develop Web site performance metrics.
  • Collaborate with Web developers to create and operate internal and external Web sites, or to manage projects, such as e-marketing campaigns.
  • Identify or address interoperability requirements.
  • Develop or implement procedures for ongoing Web site revision.
  • Check and analyze operating system or application log files regularly to verify proper system performance.
  • Provide training or technical assistance in Web site implementation or use.
  • Evaluate testing routines or procedures for adequacy, sufficiency, and effectiveness.
  • Inform Web site users of problems, problem resolutions, or application changes and updates.
  • Document installation or configuration procedures to allow maintenance and repetition.
  • Develop testing routines and procedures.
  • Test new software packages for use in Web operations or other applications.
  • Develop and implement marketing plans for home pages, including print advertising or advertisement rotation.
  • Evaluate or recommend server hardware or software.
  • Administer internet or intranet infrastructure, including Web, file, and mail servers.

Work Styles

Leadership

Job requires a willingness to lead, take charge, and offer opinions and direction.

Achievement/Effort

Persistence

Initiative

Cooperation

Concern for Others

Social Orientation

Self-Control

Stress Tolerance

Adaptability/Flexibility

Dependability

Attention to Detail

Integrity

Independence

Innovation

Analytical Thinking

Data Source: This page includes information from the O*NET 28.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. This page includes Employment Projections program, Occupational Employment and Wage Statistics program, U.S. Bureau of Labor Statistics.