Experience Requirements Overview

  • Job Zone Three: Medium Preparation Needed
  • Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
  • Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
  • Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.

Education, Training and Experience

Required Level of Education: Post-Secondary Certificate - awarded for training completed after high school (for example, in agriculture or natural resources, computer services, personal or culinary services, engineering technologies, healthcare, construction trades, mechanic and repair technologies, or precision production)

Related Work Experience: Over 1 year, up to and including 2 years

On-Site or In-Plant Training: Over 6 months, up to and including 1 year

On-the-Job Training: Over 6 months, up to and including 1 year

Detailed Work Activities

  • Update knowledge about emerging industry or technology trends.
  • Estimate time or monetary resources needed to complete projects.
  • Maintain contingency plans for disaster recovery.
  • Test computer hardware performance.
  • Evaluate project designs to determine adequacy or feasibility.

Work Values

Achievement

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Working Conditions

Recognition

Relationships

Support

Independence

Tasks

  • Consult with users, administrators, and engineers to identify business and technical requirements for proposed system modifications or technology purchases.
  • Implement system renovation projects in collaboration with technical staff, engineering consultants, installers, and vendors.
  • Keep abreast of changes in industry practices and emerging telecommunications technology by reviewing current literature, talking with colleagues, participating in educational programs, attending meetings or workshops, or participating in professional organizations or conferences.
  • Review and evaluate requests from engineers, managers, and technicians for system modifications.
  • Assess existing facilities' needs for new or modified telecommunications systems.
  • Develop, maintain, or implement telecommunications disaster recovery plans to ensure business continuity.
  • Communicate with telecommunications vendors to obtain pricing and technical specifications for available hardware, software, or services.
  • Inspect sites to determine physical configuration, such as device locations and conduit pathways.
  • Document procedures for hardware and software installation and use.
  • Install, or coordinate installation of, new or modified hardware, software, or programming modules of telecommunications systems.
  • Instruct in use of voice, video, and data communications systems.
  • Implement or perform preventive maintenance, backup, or recovery procedures.
  • Prepare purchase requisitions for computer hardware and software, networking and telecommunications equipment, test equipment, cabling, or tools.
  • Document technical specifications and operating standards for telecommunications equipment.
  • Provide user support by diagnosing network and device problems and implementing technical or procedural solutions.
  • Document user support activity, such as system problems, corrective actions, resolution status, and completed equipment installations.
  • Estimate costs for system or component implementation and operation.
  • Order or maintain inventory of telecommunications equipment for customer premises equipment (CPE), facilities, access networks, or backbone networks.
  • Work with personnel and facilities management staff to install, remove, or relocate user connectivity equipment and devices.
  • Use computer-aided design (CAD) software to prepare or evaluate network diagrams, floor plans, or site configurations for existing facilities, renovations, or new systems.
  • Prepare system activity and performance reports.
  • Implement controls to provide security for operating systems, software, and data.
  • Manage user access to systems and equipment through account management and password administration.
  • Test and evaluate hardware and software to determine efficiency, reliability, or compatibility with existing systems.
  • Monitor and analyze system performance, such as network traffic, security, and capacity.
  • Supervise maintenance of telecommunications equipment.

Work Styles

Leadership

Job requires a willingness to lead, take charge, and offer opinions and direction.

Achievement/Effort

Persistence

Initiative

Cooperation

Concern for Others

Social Orientation

Self-Control

Stress Tolerance

Adaptability/Flexibility

Dependability

Attention to Detail

Integrity

Independence

Innovation

Analytical Thinking

Data Source: This page includes information from the O*NET 28.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. This page includes Employment Projections program, Occupational Employment and Wage Statistics program, U.S. Bureau of Labor Statistics.