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Ushers, Lobby Attendants, and Ticket Takers

	Median Wage (USD, 2024)	Projected Job Openings (2023-2033)	Projected Growth (2023-2033)
National Statistics	$31,150	33600	2.6%
State Statistics	-	-	-
City Statistics	-	-	-

Statistics

National

State

City

State

City

$31,150

Median Wage (USD, 2023)

33600

Projected Job Openings (2023-2033)

2.6%

Projected Growth (2023-2033)

Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones.

Experience Requirements Overview

Job Zone Two: Some Preparation Needed
Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
These occupations usually require a high school diploma.
Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.

Education, Training and Experience

Required Level of Education: High School Diploma - or the equivalent (for example, GED)

Related Work Experience: N.A.

On-Site or In-Plant Training: Up to and including 1 month

On-the-Job Training: None or short demonstration

Detailed Work Activities

Sell products or services.
Clean facilities or work areas.
Provide patrons with directions to locales or attractions.
Provide attraction or event information to patrons.
Supervise service workers.
Assign duties or work schedules to employees.
Greet customers, patrons, or visitors.
Verify patron or staff credentials.
Usher patrons to seats or exits.
Monitor environment to ensure safety.
Assist individuals with special needs.
Verify patron or staff credentials.
Mediate disputes.
Resolve customer complaints or problems.
Usher patrons to seats or exits.
Respond to customer problems or complaints.
Prepare operational reports or records.
Sell products or services.
Verify patron or staff credentials.
Provide attraction or event information to patrons.
Collaborate with others to develop or refine designs.
Sell products or services.
Maintain supply or equipment inventories.
Respond to customer inquiries.
Arrange artwork, products, or props.
Provide notifications to customers or patrons.

Work Values

Achievement

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Working Conditions

Recognition

Relationships

Support

Independence

Tasks

Greet patrons attending entertainment events.
Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.
Clean facilities.
Settle seating disputes or help solve other customer concerns.
Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
Provide assistance with patrons' special needs, such as helping those with wheelchairs.
Guide patrons to exits or provide other instructions or assistance in case of emergency.
Refuse admittance to undesirable persons or persons without tickets or passes.
Assist patrons by giving directions to points in or outside of the facility or providing information about local attractions.
Assist patrons in finding seats, lighting the way with flashlights, if necessary.
Maintain order and ensure adherence to safety rules.
Search for lost articles or for parents of lost children.
Operate refreshment stands during intermission or obtain refreshments for press box patrons during performances.
Count and record number of tickets collected.
Lead tours and answer visitors' questions about the exhibits.
Manage inventory or sale of artist merchandise.
Verify credentials of patrons desiring entrance into press box and permit only authorized persons to enter.
Distribute programs to patrons.
Give door checks to patrons who are temporarily leaving establishments.
Manage informational kiosks or displays of event signs or posters.
Work with others to change advertising displays.
Page individuals wanted at the box office.
Schedule or manage staff, such as volunteer usher corps.

Work Styles

Achievement/Effort

Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.

Persistence

Initiative

Leadership

Cooperation

Concern for Others

Social Orientation

Self-Control

Stress Tolerance

Adaptability/Flexibility

Dependability

Attention to Detail

Integrity

Independence

Innovation

Analytical Thinking

Data Source: This page includes information from the O*NET 30.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. This page includes Employment Projections program, Occupational Employment and Wage Statistics program, U.S. Bureau of Labor Statistics.

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