Occupation: 39-1020

First-Line Supervisors of Personal Service Workers

Statistics
National
State
City
State
City
$47,080
Median Wage (USD, 2023)
18400
Projected Job Openings (2023-2033)
10.1%
Projected Growth (2023-2033)
Supervise and coordinate activities of personal service workers.

Experience Requirements Overview

  • Job Zone Three: Medium Preparation Needed
  • Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
  • Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
  • Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.

Education, Training and Experience

Required Level of Education: Associate's Degree (or other 2-year degree)

Related Work Experience: Over 2 years, up to and including 4 years

On-Site or In-Plant Training: Over 1 month, up to and including 3 months

On-the-Job Training: Over 1 month, up to and including 3 months

Detailed Work Activities

  • Assign duties or work schedules to employees.
  • Inspect facilities.
  • Inspect equipment to ensure proper functioning.
  • Explain regulations, policies, or procedures.
  • Train service staff.

Work Values

Achievement

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Working Conditions

Recognition

Relationships

Support

Independence

Tasks

  • Train workers in proper operational procedures and functions and explain company policies.
  • Meet with managers or other supervisors to stay informed of changes affecting operations.
  • Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
  • Recruit and hire staff members.
  • Resolve customer complaints regarding worker performance or services rendered.

Work Styles

Achievement/Effort

Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.

Persistence

Initiative

Leadership

Cooperation

Concern for Others

Social Orientation

Self-Control

Stress Tolerance

Adaptability/Flexibility

Dependability

Attention to Detail

Integrity

Independence

Innovation

Analytical Thinking

Data Source: This page includes information from the O*NET 30.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. This page includes Employment Projections program, Occupational Employment and Wage Statistics program, U.S. Bureau of Labor Statistics.