Home / Career Explorer / Food Preparation and Service

Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop

	Median Wage (USD, 2024)	Projected Job Openings (2023-2033)	Projected Growth (2023-2033)
National Statistics	$30,380	110400	0.3%
State Statistics	-	-	-
City Statistics	-	-	-

Statistics

National

State

City

State

City

$30,380

Median Wage (USD, 2023)

110400

Projected Job Openings (2023-2033)

0.3%

Projected Growth (2023-2033)

Welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.

Experience Requirements Overview

Job Zone One: Little or No Preparation Needed
Little or no previous work-related skill, knowledge, or experience is needed for these occupations. For example, a person can become a waiter or waitress even if he/she has never worked before.
Some of these occupations may require a high school diploma or GED certificate.
Employees in these occupations need anywhere from a few days to a few months of training. Usually, an experienced worker could show you how to do the job.

Education, Training and Experience

Required Level of Education: Less than a High School Diploma

Related Work Experience: N.A.

On-Site or In-Plant Training: Up to and including 1 month

On-the-Job Training: Anything beyond short demonstration, up to and including 1 month

Detailed Work Activities

Assist customers with seating arrangements.
Communicate with customers to resolve complaints or ensure satisfaction.
Provide customers with general information or assistance.
Inspect facilities, equipment or supplies to ensure conformance to standards.
Inspect facilities, equipment or supplies to ensure conformance to standards.
Package food or supplies.
Take customer orders.
Assist chefs or caterers with food or drink preparation.
Present food or beverage information or menus to customers.
Assist customers with seating arrangements.
Schedule dining reservations.
Communicate dining or order details to kitchen personnel.
Present food or beverage information or menus to customers.
Provide customers with general information or assistance.
Provide customers with general information or assistance.
Operate cash registers.
Process customer bills or payments.
Record operational or production data.
Coordinate activities of food service staff.
Order materials, supplies, or equipment.
Train food preparation or food service personnel.
Perform human resources activities.
Plan menu options.
Manage food service operations or parts of operations.

Work Values

Achievement

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Working Conditions

Recognition

Relationships

Support

Independence

Tasks

Provide guests with menus.
Greet guests and seat them at tables or in waiting areas.
Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
Inspect dining and serving areas to ensure cleanliness and proper setup.
Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service.
Answer telephone calls and respond to inquiries or transfer calls.
Assist other restaurant workers by serving food and beverages, or by bussing tables.
Inspect restrooms for cleanliness and availability of supplies, and clean restrooms when necessary.
Take and prepare to-go orders.
Inform patrons of establishment specialties and features.
Receive and record patrons' dining reservations.
Operate cash registers to accept payments for food and beverages.
Direct patrons to coatrooms and waiting areas, such as lounges.
Prepare cash receipts after establishments close, and make bank deposits.
Order or requisition supplies and equipment for tables and serving stations.
Hire, train, and supervise food and beverage service staff.
Confer with other staff to help plan establishments' menus.
Perform marketing and advertising services.

Work Styles

Achievement/Effort

Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.

Persistence

Initiative

Leadership

Cooperation

Concern for Others

Social Orientation

Self-Control

Stress Tolerance

Adaptability/Flexibility

Dependability

Attention to Detail

Integrity

Independence

Innovation

Analytical Thinking

Data Source: This page includes information from the O*NET 30.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. This page includes Employment Projections program, Occupational Employment and Wage Statistics program, U.S. Bureau of Labor Statistics.

Session has been expired