Occupation: 35-3020

Fast Food and Counter Workers

Statistics
National
State
City
State
City
$30480
Median Wage (USD, 2024)
904300
Projected Job Openings (2024-2034)
6.1%
Projected Growth (2024-2034)
Perform duties such as taking orders and serving food and beverages. Serve customers at counter or from a steam table. May take payment. May prepare food and beverages.

Experience Requirements Overview

  • Job Zone 1-2: Very Little to Some Preparation Needed
  • Some occupations may need little or no previous experience; others require several months to a year of experience. For example, landscaping and groundskeeping workers might require very little training or previous experience, while agricultural equipment operators can benefit from on-the job training.
  • Usually requires a high school diploma or GED, though some occupations may not.
  • Ranges from a few days to one year of on-the-job training.

Education, Training and Experience

Required Level of Education: Less than a High School Diploma

Related Work Experience: N.A.

On-Site or In-Plant Training: N.A.

On-the-Job Training: Anything beyond short demonstration, up to and including 1 month

Detailed Work Activities

  • Communicate with customers to resolve complaints or ensure satisfaction.
  • Process customer bills or payments.
  • Clean food preparation areas, facilities, or equipment.
  • Clean tableware.
  • Balance receipts.

Work Values

Achievement

Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

Working Conditions

Recognition

Relationships

Support

Independence

Tasks

  • Accept payment from customers, and make change as necessary.
  • Serve customers in eating places that specialize in fast service and inexpensive carry-out food.
  • Request and record customer orders, and compute bills, using cash registers, multi-counting machines, or pencil and paper.
  • Balance receipts and payments in cash registers.
  • Communicate with customers regarding orders, comments, and complaints.

Work Styles

Innovation

A tendency to be inventive, to be imaginative, and to adopt new perspectives on ways to accomplish work.

Achievement Orientation

Intellectual Curiosity

Tolerance for Ambiguity

Initiative

Adaptability

Self-Confidence

Perseverance

Leadership Orientation

Humility

Sincerity

Empathy

Cooperation

Optimism

Social Orientation

Cautiousness

Attention to Detail

Dependability

Integrity

Stress Tolerance

Self-Control

Data Source: This page includes information from the O*NET 30.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. This page includes Employment Projections program, Occupational Employment and Wage Statistics program, U.S. Bureau of Labor Statistics.