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| Median Wage (USD, 2025) | Projected Job Openings (2025-2035) | Projected Growth (2025-2035) | |
|---|---|---|---|
| National Statistics | $52230 | 2200 | 3.5% |
| State Statistics | - | - | - |
| City Statistics | - | - | - |
Experience Requirements Overview
- Job Zone Four: Considerable Preparation Needed
- A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
- Most of these occupations require a four-year bachelor's degree, but some do not.
- Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.
Education, Training and Experience
Required Level of Education: Bachelor's Degree
Related Work Experience: Over 2 years, up to and including 4 years
On-Site or In-Plant Training: Over 1 month, up to and including 3 months
On-the-Job Training: Over 1 month, up to and including 3 months
Detailed Work Activities
- Correspond with customers to answer questions or resolve complaints.
- Advise others on financial matters.
- Assess financial status of clients.
- Compute debt repayment schedules.
- Develop financial plans for clients.
Work Values
Achievement
Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Working Conditions
Recognition
Relationships
Support
Independence
Tasks
- Create debt management plans, spending plans, or budgets to assist clients to meet financial goals.
- Assess clients' overall financial situations by reviewing income, assets, debts, expenses, credit reports, or other financial information.
- Calculate clients' available monthly income to meet debt obligations.
- Recommend strategies for clients to meet their financial goals, such as borrowing money through loans or loan programs, declaring bankruptcy, making budget adjustments, or enrolling in debt management plans.
- Advise clients or respond to inquiries about financial matters in person or via phone, email, Web site, or Internet chat.
- Explain general financial topics to clients, such as credit report ratings, bankruptcy laws, consumer protection laws, wage attachments, or collection actions.
- Interview clients by telephone or in person to gather financial information.
- Maintain or update records of client account activity, including financial transactions, counseling session notes, correspondence, document images, or client inquiries.
- Estimate time for debt repayment, given amount of debt, interest rates, and available funds.
- Prioritize client debt repayment to avoid dire consequences, such as bankruptcy or foreclosure or to reduce overall costs, such as by paying high-interest or short-term loans first.
- Recommend educational materials or resources to clients on matters, such as financial planning, budgeting, or credit.
- Review changes to financial, family, or employment situations to determine whether changes to existing debt management plans, spending plans, or budgets are needed.
- Prepare written documents to establish contracts with or communicate financial recommendations to clients.
- Explain services or policies to clients, such as debt management program rules, advantages and disadvantages of using services, or creditor concession policies.
- Teach courses or seminars on topics, such as budgeting, management of personal finances, or financial literacy.
- Advise clients on housing matters, such as housing rental, homeownership, mortgage delinquency, or foreclosure prevention.
- Refer clients to social service or community resources for needs beyond those of credit or debt counseling.
- Explain loan information to clients, such as available loan types, eligibility requirements, or loan restrictions.
- Create action plans to assist clients in obtaining permanent housing via rent or mortgage programs.
- Negotiate with creditors on behalf of clients to arrange for payment adjustments, interest rate reductions, time extensions, or payment plans.
- Conduct research to help clients avoid repossessions or foreclosures or remove levies or wage garnishments.
- Disburse funds from client accounts to creditors.
- Investigate missing checks, payment histories, held funds, returned checks, or other related issues to resolve client or creditor problems.
Work Styles
Innovation
A tendency to be inventive, to be imaginative, and to adopt new perspectives on ways to accomplish work.
Achievement Orientation
Intellectual Curiosity
Tolerance for Ambiguity
Initiative
Adaptability
Self-Confidence
Perseverance
Leadership Orientation
Humility
Sincerity
Empathy
Cooperation
Optimism
Social Orientation
Cautiousness
Attention to Detail
Dependability
Integrity
Stress Tolerance
Self-Control
Data Source: This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license. O*NET® is a trademark of USDOL/ETA. This page includes Employment Projections program, Occupational Employment and Wage Statistics program, U.S. Bureau of Labor Statistics.